Last updated: February 11, 2026
École Les Colombes deeply appreciates every donation received. This refund policy describes the conditions under which a refund may be granted.
Donations made to École Les Colombes are considered voluntary contributions and are in principle non-refundable. However, we understand that errors can occur and we will handle each refund request on a case-by-case basis.
A refund may be granted in the following situations:
To request a refund:
Refund requests are processed within 7 to 14 business days after receiving the complete request. The refund will be made through the same payment method used for the original donation.
Refunds will not be granted in the following cases:
For any questions about this policy or to submit a refund request:
info@ecolescolombes.ac.rw
ecolelescolombes1@gmail.com
+250 788 412 648
Secteur Rugalika, District Kamonyi, Rwanda